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The Compliance Self Audit
Don't waste another minute on ineffective compliance
training. Self guided checklists get you results at a fraction of
the cost and in much less
time. |
Compliance Library
Interpretive information and tools that allows users to
quickly and conveniently navigate federal lending laws,
regulations, and reference materials. |
Compliance Research
Have a compliance related question? Let us do the research for you.
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Regulatory Updates
We prepare regulatory updates to keep lenders informed
of the latest regulatory developments. Subscribe
and get updates delivered right to your inbox. |
Vendor Management
A single point of contact for all of your loan origination and
closing services needs. Get a better
deal than you have now. |
Title Insurance
A full suite of title products including Full ALTA,
special refinance and equity products, property reports,
legal and vesting. recording and more. |
Valuation Services
A full suite of valuation services including Full
Appraisals, Drive By Appraisals, AVMs, BPOs, Review
Appraisals and more. |
AVM Services
A full suite of accurate AVM products including
Home Value Explorer, CASA, PASS ValueSure, Home Price
Analyzer, VeroValue & more. |
Flood Determinations
Life of Loan or Basic flood determinations including
HMDA, free rush service, and more. |
Closing Services
A full suite of closing services including settlements,
closings, doc prep, bringdowns and more. |
About
Us
A one-stop Lenders Services firm that
focuses on providing
seamless, exceptional service. |
Our
Partners
We only work with the finest firms in the real estate
lending industry so you get what you need, on time,
every time. |
LOS Integrations
Our products and services can be accessed
through most major loan origination systems. |
Contact
Us
Contact us and we'll get back to
you within two business hours.
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The Lending
Managers Guide To Compliance
The compliance guide contains a series of
checklists
to help you detect whether or not your
organization is in compliance with federal real
estate lending regulations. You'll know precisely where you have
the most room for improvement.
Fill out the form
below and get a free copy of the Lending
Managers Guide To Compliance
Our
privacy
policy keeps your email 100%
safe & secure. |
Who Else Wants
To Get A Better Deal
on
Title, Appraisal, AVMs, Flood &
Closing?
Since
1988 we've helped lenders close more loans than before by
offering much more
than a traditional vendor.
-
We'll help you reduce your
overall risk
-
We'll help You close more loans
on time
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We'll help You respond more
rapidly to market conditions
-
We'll help you get a better
deal
-
We'll help you get the job
done faster than ever before
And we treat each order and each
loan as the most important because
we know that for your borrower it's their
only loan.
We Offer:
Title
Services & Property Reports
We offer a broad range of
traditional and alternative title services
from
full ALTA title
insurance and property reports to REFI-advantage,
(streamline refinancing) and equityNOW (credit based
home
equity products).
Appraisals
and Alternative Valuations
We offer traditional
appraisal services including all FHLMC /
FNMA forms, as well as
alternative valuations including a
comprehensive AVM platform, as well
as BPOs. We also offer a
warranty on any valuation service.
Flood Certificates
We offer basic and life of
loan flood certificates guaranteed for accuracy by a $15,000,000 errors
and omissions insurance policy. 94% of all orders are returned instantly
with manual determinations completed within 4-6 hours on average.
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You are
amazing ! Thank you so much. We really appreciate your prompt
attention and incredible customer service.
Megan J. B. Freedman
Home Mortgage Associate
Builder Division
Wells Fargo Home Mortgage |
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I just
wanted to write a quick note and thank you for the services you
have been providing our credit union. We have been so very
impressed with the level of service we receive from you and your
company. I have heard many promises made in my 20+ years
of lending experience, however, the service we have received
from Processing Solutions has exceeded our expectation levels
and you truly deliver what you promise.
John Garner
Vice President of Lending
3 Rivers FCU |
Settlement
and Closing Services
We collaborate with our
clients to define a settlement and closing process specific for their
needs. The settlement and closing services we offer range from simple
signings to purchase money transactions. Our process includes closing
facilitation, document preparation, disbursements and post closing
reviews.
Bundled Title, Appraisal,
Flood, Settlement & Closing Services
Customized for each clients
needs, you create a bundle which includes only the services you need -
such as title services, appraisal services, settlement and closing
services - delivered for one flat fee.
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Thank you for going above and beyond your normal excellent
service when needed. We have a tremendous workload and your
"extra help" really helps us during these crunch times. I would
definitely recommend your service to anyone. Thanks,
as always, for the terrific job you do.
Francesca King
Analyst
Citigroup
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I appreciate all your help. I cannot recall ever dealing
with a vendor who has been more helpful or accommodating.
You people rock! Thanks again!
Don Montague
Compliance Manager
Harborstone CU |
You Also
Get The Processing Solutions
Advantage
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You get Objective
Advice and Recommendations
- We "shop the market" to get you the best deal possible for your
organization.
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We'll monitor
your production once each hour to make sure all orders are
returned on time and without delay.
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We'll work directly with your
borrowers to help them resolve any issue related to an order.
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You'll stay in compliance with our exclusive Compliance Education Series For
Lenders. Rest easy when the auditors come.
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We'll do compliance research for you. Have a question? Call
Us!
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We'll send you an
updated due diligence package each year.
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Every 6 months we'll send you a set of reports to help you evaluate vendor.
performance. Make sure you've always got the best deal.
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If we don't hear from you we'll call 1-2 times per month to check and make
certain we're doing a good job for you.
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We are
extremely responsive and reply to phone calls, e-mails and
faxes within 1 business hour or less.
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I would like to thank you
and Processing Solutions for the excellent service
you provide us. The fast and efficient delivery of
your products and services make me feel like I am
the most important customer you have. I will
continue to recommend your firm to anyone in need of
your services. Thank you so much and keep up the
good work!
Brian Sheehan
Loan Processor
Benchmark Mortgage |
Partial List of Satisfied Clients
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Almost three years ago
we were told me that
Processing Solutions would do a better job than our current
vendor. You gave me your personal word that you would
personally take care of me and my staff. I was really
skeptical because I’ve heard that so many times, over and
over.
Every vendor promises the world. But you and Processing
Solutions really deliver. I’ve heard nothing but great
things from my staff. They tell me your firm is very
responsive and my loan assistants love the service.
I think overall the service has been great and we always get
great support. The system is very user friendly from all
viewpoints. Which is very good, but if the people behind
the system were not as supportive and friendly to work with,
then it wouldn’t mean much. The personnel have all been a
joy.
We simply couldn’t be happier.
Thank you for three great years of top notch service and I
would gladly recommend you to any of my peers who are not
competitors!
Conny Loftus
Sr. Vice
President
Guaranty Bank and Trust Co |
Summary of Advantages
-
Close more loans than
ever before.
-
Reduce your overall
risk.
-
Respond more rapidly to
market conditions.
-
You get objective advice and
recommendations - We
"shop the market" to get you the best deal possible for your
organization.
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Fast & accurate title
information.
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Experts at “new construction” and other “hard to locate"
properties.
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We'll
monitor your production once each hour to make sure all orders are
returned on time and without delay.
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We'll work directly with your borrowers to help
them resolve any issue related to an order.
-
Our exclusive system
delivers regulatory updates, improved best practices methods and
techniques and fresh new ideas from real estate lending managers across
the United States. Get answers to compliance related questions. Reduce
your compliance training budget and get better results.
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You'll get an updated due diligence package each year.
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Every
6 months we'll send you a report to help you evaluate vendor
performance.
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If we
don't hear from you we'll call 1-2 times per month to check and make
certain we're doing a good job for you.
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We
reply to all of your phone calls, e-mails and faxes in 2 business
hours or less.
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Most of our clients
save eighteen to thirty thousand dollars or more each year over what
they would have paid with their previous vendor.
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Complimentary
vendor management service for qualifying institutions.
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I am so impressed with your response!
Susan M. Santerelli
Attorney at Law
Severson & Werson |
Next
Steps
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Request a Detailed Information Package.
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Ask for a free
telephone consultation with one of our loan origination and
closing services specialists.
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Then after
we've learned about your goals, objectives and challenges we'll
recommend one of our solutions, if appropriate, and submit a
proposal.
Call (800) 946-8168 for more
information or fill out the form below. We'll rush you a detailed
information package.
We will
not share your information with anyone, ever.
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I wanted to
take this time to send a note of thanks for all of the wonderful
work you do and the service you provide us. We are very
satisfied and quiet glad that we
are now sending all of our business your way. The response time
is wonderful and we are VERY happy with the cost. You, in
particular, have always gone just one step beyond the need and
have helped me out so many times without making me feel like a
bother. Your complete willingness to help and your, always
friendly, attitude makes such a difference; so much so that I
would, without reservation, recommend you to anyone needing this
service!
Jane Slaughter
Loan Processor
Tri-Counties Bank |
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The first time you
called I told you I thought flood companies are lazy and why
should I switch from one lazy company to another. You told me
you were different but I’d heard it all before. After calling me
for a year I decided to give you a chance and we tested your
system for a week.
At first we sent the
easy ones, then on the last day of our test, one of my staff
sent you the most difficult one possible, it was very rural and
we only gave you a partial legal description. We also told you
we needed it back in less than thirty minutes. When you called
us 17 minutes later and told us it was complete we were very
impressed. In the past every other flood company would have
called for more information. Since that day you’ve provided us
with excellent service and thank you for being so persistent.
Linda Marincel
Mortgage Department Manager
Royal CU |
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Thanks for the
superior service!
Cyndi Hardy
Sales Manager/Home Mortgage Consultant
Wells Fargo Home
Mortgage
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Builder Division |
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Processing Solutions is a leader
in the services they provide. I continue to be
impressed with their quick response time and knowledge.
My requests are always followed through with reliable
solutions.
Jamie
N. Fritz, CBA, CRCM
Senior Vice President
Fidelity Bank of Florida, N.A |
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This is
in acknowledgement of the exemplary service that
Processing Solutions has provided Primacy Relocation
over the past year. When we first signed up with
you, you promised us exceptional service and you
have consistently delivered above and beyond our
expectations. We needed a customized solution that
involves a lot of manual entry on your part and we
really appreciate the “above and beyond” service
that your company provides. Whenever I call and ask
for help you respond immediately. We couldn’t be
more pleased. It is always a pleasure to speak with
you. Usually when I have to call a vendor to either
ask for help or clarification it is in many ways
dreadful. This is NEVER the case with you. I
consider my decision to move our flood cert requests
to Processing Solutions one of the best decisions we
have ever made. Again, thank you for the exceptional
service.
Gayle Shackelford
Risk Control Manager
Primacy Relocation |
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On behalf of the real estate staff I wanted to thank you
for taking such good care of us. We really appreciate
your quick responses to all our needs.
Just the other day one of our
members disputed a flood zone designation, and with her
additional documentation you resolved the situation for
us almost instantly. We appreciate your friendly and
fast service.
Hemlata Patel
AVP, Lending
Pacific Service CU |
|
Thank you for
the excellent service. We really enjoy working with you
and your company. When you first called on me I was
skeptical but you kept persisting. After a year and a
half I realized that you wouldn’t be so persistent
unless your service really was that much better. We
decided to test your service and your systems and found
your claims to be true. What we are most impressed with
however, is your complete willingness to be of service
which is demonstrated by regular calls to us to ensure
that our needs are being met and appreciating the
opportunity to be of service to MSGCU.
Susan Hamlett
Consumer Loan Manager
Michigan Schools and Government Credit Union
|
|
I would like to thank you and
Processing Solutions for the excellent service you
provide us. The fast and efficient delivery of your
products and services make me feel like I am the most
important customer you have. I will continue to
recommend your firm to anyone in need of your services.
Thank you so much and keep up the good work!
Brian
Sheehan
Loan Processor
Benchmark Mortgage |
|
We are very
pleased with your company. We have never had any
problems with any determinations. You are always prompt
in turn around time even on the difficult ones. Thanks.
Barb
Cernohous
Assistant Vice President
River Falls
State Bank |
|
I
want you to know that I am extremely happy with the
service and I really appreciate your checking in with me
like you do. I had an issue where flood insurance
was required but I was trying to get help with
determining if I could get it reviewed again and I was
very satisfied with the help and response I received.
Kelli Ingram
Vice President - Credit Administraton
Bank of
Atlanta |
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Thank you very much for your quick assistance!! You guys
have done an excellent job for us!
Bryan L. Carter
Associate Attorney
Dow Lohnes PLLC |
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Thanks
for the quick help! It was pretty impressive!
Ed
Reed
Assistant Vice President
American
Bank of Missouri |
|
Thank you for excellent
service. I appreciate all you have done to make my job more
streamlined.
Jackie
Flores
Loan Officer
Elite Loan Pros |
|
We’re a
small credit union and don’t send your company a lot of
business, but can tell that you care about helping us. You
promised good service when we signed up with your company
and you’ve gone beyond our expectations. Thanks for all your
continuing help.
Karen
Meeks
Mortgage Loan Officer
Golden Bay Federal Credit Union |
|
I just
wanted to say thank you for the service level you have
been providing to
us.
Yesterday
I needed you to follow
up on a manual flood zone determination. I emailed you
and within, literally, minutes you returned my call
and
shortly thereafter your
team had the certification emailed to me.
This is the response to
most anything we have had a need to
call you about.
Linda
Bradfield
Loan Processor
Tri- Counties Bank |
|
I am so impressed with your response!
Susan M. Santerelli
Attorney at Law
Severson & Werson |
|
I
wanted to take this time to send a note of thanks for
all of the wonderful work you do and the service you
provide us. We are very satisfied and quiet glad that we
are now sending all of our business your way. The
response time is wonderful and we are VERY happy with
the cost. You, in particular, have always gone just one
step beyond the need and have helped me out so many
times without making me feel like a bother. Your
complete willingness to help and your, always friendly,
attitude makes such a difference; so much so that I
would, without reservation, recommend you to anyone
needing this service!
Jane Slaughter
Loan Processor
Tri-Counties
Bank |
|
I
just wanted to write a quick note and thank you for the
services you have been providing our credit union.
We have been so very impressed with the level of service
we receive from you and your company. I have heard
many promises made in my 20+ years of lending
experience, however, the service we have received from
Processing Solutions has exceeded our expectation levels
and you truly deliver what you promise.
John
Garner
Vice President of Lending
3 Rivers FCU |
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