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The Compliance Self Audit
Don't waste another minute on ineffective compliance
training. Self guided checklists get you results at a fraction of
the cost and in much less
time. |
Compliance Library
Interpretive information and tools that allows users to
quickly and conveniently navigate federal lending laws,
regulations, and reference materials. |
Compliance Research
Have a compliance related question? Let us do the research for you.
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Regulatory Updates
We prepare regulatory updates to keep lenders informed
of the latest regulatory developments. Subscribe
and get updates delivered right to your inbox. |
Vendor Management
A single point of contact for all of your loan origination and
closing services needs. Get a better
deal than you have now. |
Title Insurance
A full suite of title products including Full ALTA,
special refinance and equity products, property reports,
legal and vesting. recording and more. |
Valuation Services
A full suite of valuation services including Full
Appraisals, Drive By Appraisals, AVMs, BPOs, Review
Appraisals and more. |
AVM Services
A full suite of accurate AVM products including
Home Value Explorer, CASA, PASS ValueSure, Home Price
Analyzer, VeroValue & more. |
Flood Determinations
Life of Loan or Basic flood determinations including
HMDA, free rush service, and more. |
Closing Services
A full suite of closing services including settlements,
closings, doc prep, bringdowns and more. |
About
Us
A one-stop Lenders Services firm that
focuses on providing
seamless, exceptional service. |
Our
Partners
We only work with the finest firms in the real estate
lending industry so you get what you need, on time,
every time. |
LOS Integrations
Our products and services can be accessed
through most major loan origination systems. |
Contact
Us
Contact us and we'll get back to
you within two business hours.
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The Lending
Managers Guide To Compliance
The compliance guide contains a series of
checklists
to help you detect whether or not your
organization is in compliance with federal real
estate lending regulations. You'll know precisely where you have
the most room for improvement.
Fill out the form
below and get a free copy of the Lending
Managers Guide To Compliance
Our
privacy
policy keeps your email 100%
safe & secure. |
Who Else
Wants A Closing Vendor That
Helps Them Close More Loans, Reduce
Risk
And Respond More Rapidly To Market
Conditions?
Since 1988 we've
helped lenders close more loans than before by
offering
much
more than a traditional vendor.
We'll help you
reduce your overall risk because customized
workflows
allow
us to incorporate processes that enforce your
underwriting and
risk
credit guidelines. And our advanced technology
provides a
multi-point quality
control process that identifies issues and
allows for quick resolution.
We'll help You
close more loans on time because you'll spend less
time
checking up on us. We have more client testimonials than any
other firm in the title, appraisal, flood, settlement and
default services
business because our culture is focused on only
one goal - exceeding
expectations at all times.
We'll help You
respond more rapidly to market conditions because
of our
depth and variety of experience supports you as your business
evolves. And our dedicated teams embrace your needs with a
spirit of
flexibility that ensures a rapid response, without the
red tape and
multi-level executive approval.
We treat each order
and each loan as the most important because
we
know that for
your borrower it's their only loan.
Here's a Partial Listing Of Our Closing Services Option
We provide full
service closings that are both lender and consumer friendly.
Closing services can be provided separately or as part of a
bundled package.
Following is a list and brief description of
the closing services offered.
Settlements
Working with
thousands of closing agents in all 50 states, we offer a
truly centralized solution— from witness-only closings to
the most complex purchase-money transactions—all customized
to our clients' specifications. We offer daytime, evening,
and weekend hours and the flexibility to schedule
appointments in the borrower's home, place of business, or a
more traditional office setting
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I just wanted to write a quick note and thank you
for the services you have been providing our credit
union. We have been so very impressed with the
level of service we receive from you and your
company. I have heard many promises made in my
20+ years of lending experience, however, the
service we have received from Processing Solutions
has exceeded our expectation levels and you truly
deliver what you promise.
John Garner
Vice President of Lending
3 Rivers FCU |
Closing
Facilitation
Our centralized
settlement department works with you to review the title
search, prepare the documents, and schedule the closing. One
of our pre-qualified real estate signing professionals then
attends the closing to witness and notarize the documents.
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Thanks for the superior service!
Cyndi Hardy
Sales Manager/Home Mortgage Consultant
Wells
Fargo Home Mortgage
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Builder Division |
Document
Preparation
We provide
centralized preparation and delivery of HUD1 and HUD1A—in
accordance with your instructions. Additionally, our
department can prepare transfer deeds and various
affidavits.
Disbursements
We disburse all
funds from the transaction at our central location to allow
for a secure and timely funding process.
Post-Closing
Review
Post-closing
review includes an audit of the executed loan documentation
for completeness and recordability. All documents are
scanned and uploaded to a secure Web portal for immediate
viewing.
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Thank you
for going above and beyond your normal excellent
service when needed. We have a tremendous workload
and your "extra help" really helps us during these
crunch times. I would definitely recommend your
service to anyone. Thanks, as always,
for the terrific job you do.
Francesca King
Analyst
Citigroup - Municipal Securities
Division |
Recording
Recording services
offers a centralized operation for the tracking and coordination
of all recordable data.
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I would like to thank you and
Processing Solutions for the excellent service you provide
us. The fast and efficient delivery of your products and
services make me feel like I am the most important customer
you have. I will continue to recommend your firm to anyone
in need of your services. Thank you so much and keep up the
good work!
Brian Sheehan
Loan Processor
Benchmark Mortgage |
Partial List of Satisfied Clients
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We are very pleased with your
company. We have never had any problems with any
determinations. You are always prompt in turn around time
even on the difficult ones. Thanks.
Barb Cernohous
Assistant Vice President
River Falls State Bank |
Summary of Advantages
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You get Objective Advice and
Recommendations - We "shop the market" to get you the best deal
possible for your organization.
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Accurate flood zone determinations.
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On average, 93% of your requests
will be returned automatically.
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85% of manual orders will be
returned with 4 hours.
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Experts at “new construction” and
other “hard to locate" properties.
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Free One Hour rush service if
needed.
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CertMap provides a full color
detailed aerial view of the subject property and its proximity
to flood hazard areas practically eliminating borrower disputes.
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Fully integrated with most loan
origination systems.
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We'll monitor your production once
each hour to make sure all orders are returned on time and
without delay.
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We'll work directly with your
borrowers to help them resolve any issue related to an order
such as a disputed flood zone determination.
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If the situation warrants, we'll
help your borrowers get a LOMA certificate which will waive the
flood insurance requirement.
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You'll stay in compliance with our
exclusive Compliance Education Series For Lenders. Rest easy
when the auditors come.
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We'll do special compliance research
for you upon request. Have a question? Call us, we're not
perfect and it's not legal advice but in most cases we can help
you find the information you need.
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You'll get an updated due diligence
package each year.
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Every 6 months we'll send you a
report to help you evaluate vendor performance.
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If we don't hear from you we'll call
1-2 times per month to check and make certain we're doing a good
job for you.
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We reply to all of your phone calls,
e-mails and faxes in 1 business hour or less.
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Most of our clients save eighteen to
thirty thousand dollars or more each year over what they would
have paid with their previous vendor.
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Complimentary LOL portfolio
management for qualifying institutions.
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The first time you called I told
you I thought flood companies are lazy and why should I
switch from one lazy company to another. You told me you
were different but I’d heard it all before. After calling me
for a year I decided to give you a chance and we tested your
system for a week.
At first we sent the easy ones,
then on the last day of our test, one of my staff sent you
the most difficult one possible, it was very rural and we
only gave you a partial legal description. We also told you
we needed it back in less than thirty minutes. When you
called us 17 minutes later and told us it was complete we
were very impressed. In the past every other flood company
would have called for more information. Since that day
you’ve provided us with excellent service and thank you for
being so persistent.
Linda Marincel
Mortgage Department Manager
Royal CU |
Next Steps
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Request a Detailed
Information Package.
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Ask for a One Week Free
Trial – Qualifying institutions (Banks and Credit Unions)
may order unlimited flood zone determinations for one full
week .
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Then after you've taken
WebCert for a test drive and reviewed our turn-key due
diligence package simply let us know of your desire to move
forward and we'll quickly get you started with
everything you need.
Call (800)
946-8168 for more information or
fill out the form below. We'll rush you a detailed information
package.
We will
not share your information with anyone, ever.
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The first time you called I told you I
thought flood companies are lazy and why should I switch
from one lazy company to another. You told me you were
different but I’d heard it all before. After calling me for
a year I decided to give you a chance and we tested your
system for a week.
At first we sent the easy ones, then on
the last day of our test, one of my staff sent you the most
difficult one possible, it was very rural and we only gave
you a partial legal description. We also told you we needed
it back in less than thirty minutes. When you called us 17
minutes later and told us it was complete we were very
impressed. In the past every other flood company would have
called for more information. Since that day you’ve provided
us with excellent service and thank you for being so
persistent.
Linda
Marincel
Mortgage Department Manager
Royal CU |
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Thanks for the superior service!
Cyndi Hardy
Sales Manager/Home Mortgage Consultant
Wells Fargo Home Mortgage
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Builder Division |
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This is
in acknowledgement of the exemplary service that
Processing Solutions has provided Primacy Relocation
over the past year. When we first signed up with
you, you promised us exceptional service and you
have consistently delivered above and beyond our
expectations. We needed a customized solution that
involves a lot of manual entry on your part and we
really appreciate the “above and beyond” service
that your company provides. Whenever I call and ask
for help you respond immediately. We couldn’t be
more pleased. It is always a pleasure to speak with
you. Usually when I have to call a vendor to either
ask for help or clarification it is in many ways
dreadful. This is NEVER the case with you. I
consider my decision to move our flood cert requests
to Processing Solutions one of the best decisions we
have ever made. Again, thank you for the exceptional
service.
Gayle
Shackelford
Risk Control Manager
Primacy Relocation |
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On behalf of the real estate staff I wanted to thank
you for taking such good care of us. We really
appreciate your quick responses to all our needs.
Just the other day one of
our members disputed a flood zone designation, and
with her additional documentation you resolved the
situation for us almost instantly. We appreciate
your friendly and fast service.
Hemlata Patel
AVP, Lending
Pacific Service CU |
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Thank you
for the excellent service. We really enjoy working
with you and your company. When you first called on
me I was skeptical but you kept persisting. After a
year and a half I realized that you wouldn’t be so
persistent unless your service really was that much
better. We decided to test your service and your
systems and found your claims to be true. What we
are most impressed with however, is your complete
willingness to be of service which is demonstrated
by regular calls to us to ensure that our needs are
being met and appreciating the opportunity to be of
service to MSGCU.
Susan Hamlett
Consumer Loan Manager
Michigan Schools and Government Credit Union
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Thank you for taking such good
care of us here at Greater Nevada Mortgage
Services. Ingrid Maddox and I really appreciate how
quickly you respond to us with your constant follow
up and attention. We know that if there is ever a
problem you take care of us right away, and this
customer service helps us close our loans faster.
Thank you, and keep up the good work!
Ingrid Maddox
VP of Operations
Greater Nevada CU |
|
I would like to thank you
and Processing Solutions for the excellent service
you provide us. The fast and efficient delivery of
your products and services make me feel like I am
the most important customer you have. I will
continue to recommend your firm to anyone in need of
your services. Thank you so much and keep up the
good work!
Brian Sheehan
Loan Processor
Benchmark Mortgage |
|
We are
very pleased with your company. We have never had
any problems with any determinations. You are always
prompt in turn around time even on the difficult
ones. Thanks.
Barb
Cernohous
Assistant Vice President
River Falls State Bank |
|
I want you to know that I am extremely happy with
the service and I really appreciate your checking in
with me like you do. I had an issue where flood
insurance was required but I was trying to get help
with determining if I could get it reviewed again
and I was very satisfied with the help and response
I received.
Kelli Ingram
Vice President - Credit
Administraton
Bank of Atlanta |
|
Thanks for the quick help! It was pretty
impressive!
Ed
Reed
Assistant Vice President
American Bank of Missouri |
|
Thank you for
excellent service. I appreciate all you have done to
make my job more streamlined.
Jackie Flores
Loan Officer
Elite Loan Pros |
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We’re a small credit union and don’t send your
company a lot of business, but can tell that you
care about helping us. You promised good service
when we signed up with your company and you’ve gone
beyond our expectations. Thanks for all your
continuing help.
Karen
Meeks
Mortgage Loan Officer
Golden Bay Federal Credit Union |
|
I
just wanted to say thank you for the service level
you have been providing to
us.
Yesterday
I needed you to
follow up on a manual flood zone determination. I
emailed you and within, literally, minutes you
returned my call
and
shortly thereafter
your team had the certification emailed to me.
This is the
response to most anything we
have had a need to
call you about.
Linda Bradfield
Loan Processor
Tri- Counties Bank |
|
I am so impressed with your response!
Susan M. Santerelli
Attorney at Law
Severson & Werson |
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I wanted to
take this time to send a note of thanks for all of the wonderful
work you do and the service you provide us. We are very
satisfied and quiet glad that we
are now sending all of our business your way. The response time
is wonderful and we are VERY happy with the cost. You, in
particular, have always gone just one step beyond the need and
have helped me out so many times without making me feel like a
bother. Your complete willingness to help and your, always
friendly, attitude makes such a difference; so much so that I
would, without reservation, recommend you to anyone needing this
service!
Jane Slaughter
Loan Processor
Tri-Counties Bank |
|
I just wanted to write a quick note and thank you
for the services you have been providing our credit
union. We have been so very impressed with the
level of service we receive from you and your
company. I have heard many promises made in my 20+
years of lending experience, however, the service we
have received from Processing Solutions has exceeded
our expectation levels and you truly deliver what
you promise.
John
Garner
Vice President of Lending
3 Rivers
FCU |
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