The Lending
Managers Guide To Compliance
The Guide contains a series of
checklists
to instantly detect whether or not your
organization is in full compliance with the various real
estate lending regulations. You'll know precisely where you have
the most room for improvement.
Fill out the form
below and get a free copy of the Lending
Managers Guide To Compliance.
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About
ComplianceXpert
Since
1988 we've helped lenders close more loans
than before by
offering much more
than a traditional vendor.
We'll help you reduce your
overall risk because customized
workflows allow us to incorporate
processes that enforce your underwriting and risk
credit guidelines. And our
advanced technology provides a multi-point quality control process that
identifies issues
and allows for quick resolution.
We'll help You close more loans
on time because
you'll spend less time checking up on us. We have
more client
testimonials than any
other firm in the title, appraisal, flood, settlement
and default services
business because our culture is focused on only one
goal - exceeding expectations at all times.
We'll help You respond more
rapidly to market conditions
because of our depth and variety of
experience supports you as your business evolves.
Our dedicated teams
embrace your needs with a
spirit of flexibility that ensures a rapid
response,
without the red tape
and multi-level executive
approval.
We treat each order and each
loan as the most
important because
we know that for your borrower
it's their
only loan.
What We Do
We provide a wide selection
of real estate closing
services such as
Flood Certificates, Tax Tracking,
AVMs, Appraisals, Title Searches, Title Insurance, and Alternative Title
Products, Closing Services and more
at extremely competitive prices.
We
frequently evaluate new service providers to meet and exceed our customers’
needs and expectations. Our vendors are carefully selected as we require
them to be the best of their class and provide "world
class" customer
support at any point needed.
How We Do It
We diligently
search service providers who are willing to go the extra mile
and provide exceptional customer service. When selecting new
vendors, we focus on their ability to meet or exceed
expectations, their guarantee and their financial strength.
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Thanks for the superior service!
Cyndi Hardy
Sales Manager/Home Mortgage Consultant
Wells Fargo Home Mortgage
-
Builder Division |
|
I just wanted to write a quick note and thank you
for the services you have been providing our credit
union. We have been so very impressed with the
level of service we receive from you and your
company. I have heard many promises made in my 20+
years of lending experience, however, the service we
have received from Processing Solutions has exceeded
our expectation levels and you truly deliver what
you promise.
John
Garner
Vice President of Lending
3 Rivers
FCU |
Why Buy From Us
Customer
service is our #1 priority. We seek to understand your needs and
work with you toward achieving your objectives. That is one
reason why we have thousands of satisfied customers.
Experience
We have been
serving lenders for over 22 years and work with thousands of
customers around the country. We know the loan origination and
closing services business better than anyone else.
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I want to
commend you on the excellent job that you did with one of our
recent flood orders. We were about to lose a loan to one of the
area competitors when your quick thinking and flexibility saved
the deal. This area competitor is a
nationally
recognized company and
you helped us
“beat them to the punch”.
Many vendors
promise extraordinary service when they’re vying for an account,
but few deliver. You have delivered. Your creative solution
for a loan in which I
had been working on for a long time member was
timely and allowed the
credit union to
close the loan and
keep the member happy.
Daniel Harp
Dort Federal Credit Union |
Quality
We represent
only financially sound service providers that guarantee their
products and offer world class customer support whenever
necessary.
World Class
Customer Service
Customer Service
is our #1 priority and our clients come to learn it the moment they choose to
do business with us. We continuously strive to make our client’s experience
pleasant and rewarding.
Our friendly, highly trained and knowledgeable
customer service team is readily available to answer any question, resolve
any issue, and make sure you are completely satisfied.
Independence
A Fidelity
representative can only recommend Fidelity. A Stewart Title rep
can only recommend Stewart Title. A LandAmerica rep can only
recommend LandAmerica, but because we are an independent firm we
will only recommend the products and services that meet your
specific needs.
We represent
you and not the company and therefore offer unbiased advice and
the best choice for your unique situation and needs. You can count on us to give you objective advice and
recommendations.
|
Thank you for
going above and beyond your normal excellent service when
needed. We have a tremendous workload and your "extra help"
really helps us during these crunch times. I would definitely
recommend your service to anyone. Thanks, as always, for the
terrific job you do.
Francesca King
Analyst
Citigroup - Municipal Securities Division |
Competitive
Prices
We continuously
evaluate pricing and offer great value to our customers.
Privacy
We respect your privacy. We will not sell your information to any other
company for any reason. A written privacy policy is available upon request.
Request Information
We will
not share your information with anyone, ever.
|
I wanted to
take this time to send a note of thanks for all of the wonderful
work you do and the service you provide us. We are very
satisfied and quiet glad that we
are now sending all of our business your way. The response time
is wonderful and we are VERY happy with the cost. You, in
particular, have always gone just one step beyond the need and
have helped me out so many times without making me feel like a
bother. Your complete willingness to help and your, always
friendly, attitude makes such a difference; so much so that I
would, without reservation, recommend you to anyone needing this
service!
Jane Slaughter
Loan Processor
Tri-Counties Bank |
|
Processing Solutions is a
leader in the services they provide. I continue to
be impressed with their quick response time and
knowledge. My requests are always followed through
with reliable solutions.
Jamie
N. Fritz, CBA, CRCM
Senior Vice President
Fidelity Bank of Florida, N.A |
|
This is
in acknowledgement of the exemplary service that
Processing Solutions has provided Primacy Relocation
over the past year. When we first signed up with
you, you promised us exceptional service and you
have consistently delivered above and beyond our
expectations. We needed a customized solution that
involves a lot of manual entry on your part and we
really appreciate the “above and beyond” service
that your company provides. Whenever I call and ask
for help you respond immediately. We couldn’t be
more pleased. It is always a pleasure to speak with
you. Usually when I have to call a vendor to either
ask for help or clarification it is in many ways
dreadful. This is NEVER the case with you. I
consider my decision to move our flood cert requests
to Processing Solutions one of the best decisions we
have ever made. Again, thank you for the exceptional
service.
Gayle
Shackelford
Risk Control Manager
Primacy Relocation |
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On behalf of the real estate staff I wanted to thank
you for taking such good care of us. We really
appreciate your quick responses to all our needs.
Just the other day one of
our members disputed a flood zone designation, and
with her additional documentation you resolved the
situation for us almost instantly. We appreciate
your friendly and fast service.
Hemlata Patel
AVP, Lending
Pacific Service CU |
|
Thank you
for the excellent service. We really enjoy working
with you and your company. When you first called on
me I was skeptical but you kept persisting. After a
year and a half I realized that you wouldn’t be so
persistent unless your service really was that much
better. We decided to test your service and your
systems and found your claims to be true. What we
are most impressed with however, is your complete
willingness to be of service which is demonstrated
by regular calls to us to ensure that our needs are
being met and appreciating the opportunity to be of
service to MSGCU.
Susan Hamlett
Consumer Loan Manager
Michigan Schools and Government Credit Union
|
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Thank you for taking such good
care of us here at Greater Nevada Mortgage
Services. Ingrid Maddox and I really appreciate how
quickly you respond to us with your constant follow
up and attention. We know that if there is ever a
problem you take care of us right away, and this
customer service helps us close our loans faster.
Thank you, and keep up the good work!
Ingrid Maddox
VP of Operations
Greater Nevada CU |
|
Thanks for the quick help! It was pretty
impressive!
Ed
Reed
Assistant Vice President
American Bank of Missouri |
|
I want you to know that I am extremely happy with
the service and I really appreciate your checking in
with me like you do. I had an issue where flood
insurance was required but I was trying to get help
with determining if I could get it reviewed again
and I was very satisfied with the help and response
I received.
Kelli Ingram
Vice President - Credit
Administraton
Bank of Atlanta |
|
We’re a small credit union and don’t send your
company a lot of business, but can tell that you
care about helping us. You promised good service
when we signed up with your company and you’ve gone
beyond our expectations. Thanks for all your
continuing help.
Karen
Meeks
Mortgage Loan Officer
Golden Bay Federal Credit Union |
|
I
just wanted to say thank you for the service level
you have been providing to
us.
Yesterday
I needed you to
follow up on a manual flood zone determination. I
emailed you and within, literally, minutes you
returned my call
and
shortly thereafter
your team had the certification emailed to me.
This is the
response to most anything we
have had a need to
call you about.
Linda Bradfield
Loan Processor
Tri- Counties Bank |
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I am so impressed with your response!
Susan M. Santerelli
Attorney at Law
Severson & Werson |
|
Thank you for
excellent service. I appreciate all you have done to
make my job more streamlined.
Jackie Flores
Loan Officer
Elite Loan Pros |
